Serim Research Corp. Feedback Form

Feedback Form

Serim strives to provide the highest level of customer service in our industry. To help us measure how we are doing, we ask that ou take a few minutes to provide us with feed back on our service as it applies to you.

How would you rank Serim compared to other vendors or similar products or components in regard to:

Please check the appropriate box. 1 being Poor, 5 being Outstanding
1	2	3	4	5
					Product Quality (Please rate the overall level and consistency of Serim Product quality including performance and reliability)
					Delivery Service (On-time delivery sand response to requests to change orders)
					Customer Service (Response to requests for any information outside the normal routine)
					Overall Product Knowledge of Marketing/Sales personnel
					Technical Support Response to questions related to complaints, product performance or specifications)
					Overall Product Value (Please rate the value of all Serim services as related to product cost)
					Timeliness of Response (Rate the urgency with which Serim treats any request you may have)

Please share any comments you may have about Serim products, service or personnel:

If you would like us to contact you, please specify your preference.
		Email
		Fax
		Phone (What is the best time to call? )

	Name:
	Company:
	Address:
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	State:					Zip:
	Country:

Phone: 1.574.264.3440 Fax: 1.574.266.6222 Toll Free: 1.800.542.4670
Email: customerservice@serim.com

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